if any one at swoop who reads This might send me a duplicate of that information that could be enormously appreciated! thanks!
This practical experience was so upsetting as this was my birthday weekend. I had a spa working day and supper along with a show booked for Friday and I had to overlook out as I skipped the flight, All this was pre-paid. the hoel reservation was also in my identify And that i experienced to jump by means of hoops to acquire it changed so my friends could Look at-in.
I tried calling you over and over to cancel my flight but I used to be unable to access no matter operater keep. Be sure to cancel my flight reservation W4CDNF flying on 6th May perhaps. I wouldn’t manage to ensure it is due to the fact my Conference is cancelled. Can i be sure to get full refund on precisely the same card i paid with According to your cancellation policy.
I understand that WestJet owns Swoop, WestJet = an airline that prides alone on worker possession & customer support…
Not one person can make a straightforward improve with out funds getting the major aspect. It might be appreciated if someone in charge could at least clearly show some empathy.
– We have moved out the return flight from Abbottsford to Toronto to Sept. 8th but were not prosperous in going out the departure date to Sept fifth.
I are unable to obtain a refund even for additional costs for my checked bags and my seat range. This may be noted to Canadian Transportation Company. This airline shouldn't exist in Canada.
I'd precisely the same expeinece I booked away from yyz and the gave me the Hamilton airport after I booked and paid my flight . go to the BBB and report them to the better business enterprise bereau
I were looking to Make contact with you by phone and email and thru chepoair due to the fact procured tickets with them. Each day had been a journey declaring not one person obtainable on the phone to solve.
I'm unable to contact SWOOP . I need to talk to Shopper Sevice relating to delays as well as a cancelled flight.
i refused this could be a fraud. I don’t Assume I really should suffer any penalty Unique when I am not requesting a refund but Placing the $800.00 as payment to get a ticket in a later on date. Unachievable for getting as a result of too Swoop. next are going to be a registered letter towards your head Office environment. Beneath 57 cash phone number these conditions I come to feel my ask for is fair I could just terminate and consider this to your ministry of transport. Thank you. Idont sense safe supplying reservation code and other particulars by way of this format.
Good day, I'm at this time having issues with On the net Check out-in for my flight tomorrow from Edmonton to Hamilton, all the data is proper and Once i simply click continue on on the 2nd website page i get an error concept indicating my reservation can not be located, I have e-mail with my scheduling confirmation and payment when by means of, why is can’t the process discover my reservation and what is the answer.
I happen to be trying to Speak to a rep because previous Friday, that’s five days of continual calling, FB messenger and e-mail. Thus far, I continue to have not obtained 1 reaction or reference to a human of any assortment.
She ongoing to rudely Test men and women in and quickly felt it essential to simply call out the individuals in front of me for carrying too many (little) bags on board. They had to pay additional. Your complete boarding treatment was a gong display, your staff was entirely unprofessional, impolite and obnoxious. On board is never much better – staff members stand with the front discussing their social life non cease (loudly). All over again really unprofessional. Worst landing at any time – apart from maybe my other Swoop experience. I know that you are spending budget airline, having said that you ought to be ready to provide polite, skilled assistance – you should have a long challenging examine your customer care. Really disappointing!